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HELP CENTER & FAQ

EVERYTHING YOU NEED TO KNOW ABOUT ACTIVATION, REFUNDS, AND APPS.

FREQUENTLY ASKED QUESTIONS

NO FLUFF. STRAIGHT ANSWERS.

Immediately. Once you submit a trial or purchase request, our automated WhatsApp engine links you to our support and activates your line within 3 minutes.
The free trial gives you full access to all 15,000+ channels and our VOD library for 24 hours. The paid subscription simply extends that access to 1, 3, 6, or 12 months with priority support.
We offer a flexible refund policy if you are unsatisfied. However, to prevent abuse, our refund is strictly **pro-rata**. If you purchase a 12-month subscription and request a refund after 25 days, we will calculate and deduct only the cost of the 25 days you used from your total, returning the exact remaining balance to you. Fair is fair.
Only with the Premium (2 devices) or Ultra (5 devices) package. If you use the Standard package on two devices simultaneously, our servers will automatically ban your IP.

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